Restored parts from Rich

[thehornworks]

Has anyone else had problems getting parts from Rich Pasq......on marketplace. The first time I had to get after him twice to get parts I pd for. I have some tie rod clamp I bought 2 months ago contacted him 3 times . Still nothing. says he will ship tomorrow each time. gary

[Steve Shauger]

Originally Posted by thehornworks

Has anyone else had problems getting parts from Rich Pasq......on marketplace. The first time I had to get after him twice to get parts I pd for. I have some tie rod clamp I bought 2 months ago contacted him 3 times . Still nothing. says he will ship tomorrow each time. gary

Members had issues when he was a sponsor on the site initially, but after speaking with him, he had no more issues complaints. Keep on him and he will come through...

[thehornworks]

Thanks, I need more stuff and I can't deal like this.

[TimG]

Thank you for the quick turn around on my horn, Gary. Also, thank you for the wooden Iphone holder that turns your phone into an analog clock. I love it

[Steve Shauger]

Originally Posted by thehornworks

Thanks, I need more stuff and I can't deal like this.

I agree and you shouldn't have to.

Gary your business is a perfect example of superior customer service. We all appreciate all you do for our hobby and members.

[Tuna Joe]

I too, unfortunately , have had issues getting my stuff from Rich.
I always eventually got the stuff, but constant texts and calls.
It became such a hassle I vowed “no more”.

[69Z11Pacer396]

I, too, also have delays in getting hardware from Rich.. like what others have said. After hearing multiple excuses and after multiple weeks of texting, I do eventually receive the hardware though...Good luck!

[napa68]

Same experience here....

[Rfish]

I have had the opposite experience with Rich. Been purchasing small items almost monthly over last 3 years with immediate responses from him. I usually pay with P.P. same day. In some cases my parts have been delayed but never more than a couple weeks. I’m guessing he tends to make his shipping runs on certain days but because his shipping prices have been so reasonable I’ve just waited. Not saying he doesn’t have issues just has not been my experience….

[RPOLS3]

Took a couple months to get some starter bolts but he got it - I just bugged him constantly.