Scott Settlemire Speaks.... on GM....

[indyjps]

i work for GM, the new products are bringing some momentum to a lagging product line, the new full size truck is coming soon and should help also. To me GM is very reactionary and its something that the corporation needs to get out of to stay competitive. if one could see the multiple layers of beuracracy for decisions to be made it would be clear why things move slowly. lean manufacturing and the UAW dont mix well. innovative quality products will bring GM back to life but getting them to market on time seems to be the hang up. i think the packaging of options turns off a lot of buyers. i go to many dealerships and test drive many cars, mostly out of curiosity on what other makes have to offer. the other dealerships seem to me to treat customers better in general. ive never purchased a foreign vehicle so i cant say how well the competition is as far as service.

[Chevy454]

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i think the packaging of options turns off a lot of buyers.

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That's probably the biggest knock I hear on GM trucks around here...I've had farmers tell me they've gone to a GM dealer with a specific truck in mind, and the salesman tell 'em "no way", so they head to Ford or Dodge...and it's always been something simple like a rubber mat instead of carpet but with power windows...nothing totally off the wall. Most everyone agrees the GM trucks are the most comfortable inside/out, but some folks actually use their trucks for *work*, but Ford & Dodge seem to have that segment tied up...

[SamLBInj]

Ok, As a business owner in a service industry Ill put in my two cents...
1. We have tried all types of service trucks and vans. At this point in time we will not buy anything but Ford Vans and Utility Trucks. In the last 20 years we have had ZERO problems.
2. Since I only buy locally the only Grain Body Dump Truck truck in the area was a GMC C-4500 Diesel. This truck has 11K on it and has spent close to 6 months of the 2 years we have had it parked in the GMC service department with those idiots trying to figure out how injectors work. It is there today and has been for the past 2 weeks with no answer to when we will get it back.
3. For personal cars we had driven only Mercedes and Lexus, Lexus by far is the absolute model of how every business in the world should be run, If you have never owned a new Lexus you are missing out, the service and quality is 2nd to none and make even Mercedes look like a bunch of schleps.
4. Two years ago due to back problems i bought a new Cadillac Escalade EXT pickup, this is by far the best handling overall most incredible family vehicle Ive ever owned. A few minor problems like the clearcoat on the wheels coming off which were replaced without a hitch. If these guys (Caddy/Chevy) learned the Lexus way of doing things people may never buy foreign again.
Just my two cents..

[YENKO DEUCE REGISTRY]

I LOVE MY TRUCK

2004 Chevy-Silverado 2500HD Crew Cab - an excellent 'do-all' vehicle I've had good luck with GM vehicles, and Fords too, so I won't be buying anything from Japan.

[396L35]

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I LOVE MY TRUCK

2004 Chevy-Silverado 2500HD Crew Cab - an excellent 'do-all' vehicle I've had good luck with GM vehicles, and Fords too, so I won't be buying anything from Japan.

[/ QUOTE ] I second that motion!!! I love my wifes 2004 Suburban and my 2003 Ford F250 Powerstroke.. I would have bought a Chevy HD but Ford gave me a better price on their vehicle.. I still like Chevrolet and hope they will bring back the F-Body soon, too many Mustangs on the road and I cant run them all off myself, I need help...

[supersport69]

I love my truck also. I just got a 1500 z71, It is by far the most comfortable truck I have ever owned. And I have owned ford and dodge. And none of the trucks I have owned ever had and major problems that I couldn’t fix myself.

[Stuart Adams]

Pretty basic economics. "If you make something people want you'll sell it." Too many choices and alot of bland choices in one company, trim the fat, make the stuff that sells. Simple. Quality not quantity.

[Tim Penton]

I've got four Chevrolets and I love them all. No problems.

[Hylton]

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Pretty basic economics. "If you make something people want you'll sell it." Too many choices and alot of bland choices in one company, trim the fat, make the stuff that sells. Simple. Quality not quantity.

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You mean nobody wanted the Aztec?

[GOAT72]

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I love my truck also. I just got a 1500 z71, It is by far the most comfortable truck I have ever owned.

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Me too!
I second that. I have an '03 Z/71 ext. cab and it's comfortable, powerful, reasonable on fuel and MUCH prettier than those snub-nosed Tonka-toy Dodges, or those bumpty-bump, "why did I lose a kidney?" F-250s!


I've had 2 new Silverado's in the past 12 years and have never had a single problem. (Unless you consider 1 replaced u-joint a "problem.")

GM