Great Service

[Mr BB Chevy]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: napa68</div><div class="ubbcode-body">I have played phone tag with Bob but have not talked to him yet. After today's phone call to the main office in MI, I find out the car was to be delivered this PAST Saturday (6-19-10). I then spoke to the dispatcher in AZ and I must say, he was not very impressive to talk to. He did nothing more than tell me Paradise CA is out of the way and implied how difficult it is with a big truck. Perhaps, I selected the wrong firm to transport a car. I had purchased another car from this fellow a couple of years ago and will say, It was NOT this difficult.

Thank you for forwarding Bob's number and your own help. Hopefully for Reliable's sake, this is the exception and not the rule. </div></div>



.....seems like if you not going or coming from a large auction, BJ, Mecum, etc.. youre shoved aside until THEY have time. my .02

[70 Forest Green Zee]

This shouldn't really be a problem...Reliable is not the only company to transport cars...cancel with them and hire someone else....

[napa68]

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 70 Forest Green Zee</div><div class="ubbcode-body">This shouldn't really be a problem...Reliable is not the only company to transport cars...cancel with them and hire someone else.... </div></div>

Agreed. Now......... an update. I spoke to a Pete at the office in MI as well as an Al in AZ. Again, I was offered excuses from the AZ office. I was left with the impression the car, location, and I suppose the job was a bother. My conversation with Pete in MI was decidedly different. I had answers, dates, and a plan that was followed by a sincere apology. I should have my car next week.

My choice for Reliable was due to a few reasons.
1. They have a huge fleet. It was my opinion this would reduce my delivery time.
2. They advertised well. By supporting the site, as well as their presence during the auctions, I felt they were a cut above the rest. Furthermore, I had good references. Both from the site as well as some of the local guys that are in my circle of buddies.
3. They were reasonable. The price was a little more tha 20% less than some other carriers I inquired with. As mentioned before, price is not everything.

[al8apex]

I just went through a shipping quote process via internet search and deliberate (I knew the names I wanted to check with). I was - surprised - to find a DIFFERENT Reliable named company. When they called to followup on their quote, I thought they were the orange truck Reliable Transportation, they were not ... .

The REAL Reliable is known as &quot;Reliable Carriers, Inc&quot;

800-833-7411

they have 4 terminals: MI, CA, AZ and FL

they are a sponsor of this site and the ones I have worked with since the early 80's

I was confused when I was sorting through the calls and the results as the OTHER one is called &quot;Reliable Auto Transport&quot; their number is (800) 689-6498, their local number is (417) 257-2402

Just a heads up on the names of various companies

(FYI, the REAL guys came in 25% ABOVE most of the others, I chose to use a local that has been hauling for decades, Gary Boyse, he has a 3 car rig and I had 3 Camaros to be picked up in Monrovia)

[Steve Shauger]

Another great experience with Reliable Carriers. I shopped around and they again had the lowest price by 20% over Intercity, Horseless &amp; Passport. Great service at affordable prices.

[napa68]

I found that too. But, the price was overshadowed by service that took 6 weeks with a lot of complaining and phone calls on my part.

[Steve Shauger]

Sorry to hear about the experience you had. I was just stating my recent experience I had this week with Reliable. They agin went above and beyond my expectations. This is a very low mileage survivor car and knowing Reliable was delivering the car put my mind at ease. For you Chi town guys its a Dick Fencl Chevrolet car.