DHL lost shipment help XT rims

[67BelAir427]

Does anyone have any reliable contacts within DHL who could help with some missing parts. Two identical boxes shipped from Arizona each containing two orange XT rims. One box arrives OK, the other taped and sealed but empty. All my shipper is getting is excuses, they were packed and inspected at a DHL office, their concern over their own liability leads them to blame the receiver (me). I have just bought a very expensive box of crushed newspaper. Not really a missing package issue, more like internal theft. Right now more time is being spent finding ways to let themselves off the hook than in looking for the parts. Marc