Looks like I predicted it pretty accurately. They lost it and tried to cover it up.
Today I get a FedexGround update email saying the grill was delivered at 1:11 PM. So I drive down to my UPS store and go inside. I know all the workers there and they have been participating in this miniseries for the past week, so they knew to be on the lookout for FedexGround. Guess what? They say there has been no FedexGround drivers there yet today. And the tracking result says "Left outside front door." And mind you, this UPS store is in a business district with a slew of surveillance cameras all over the place. No Fedex trucks anywhere to be seen...
Really?
At least now that the Fedex interface alerted Rockauto that the grill was allegedly delivered, the Rockauto order page finally had a button to click for a return/refund for "lost by shipper". I couldn't click it fast enough. So hopefully the Rockauto to Paypal to my Mastercard refund process goes through. I am done with these guys.
Jegs has a price match option so I think I'll go with them now.
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04-21-2020, 07:29 PM
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