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Old Today, 02:09 PM
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Smile Heartbeat City?

Anyone else having trouble getting parts from Heartbeat? I placed an order 1 1/2 weeks ago & my order still shows "pending" on line. I have called, and the first response was that the server was down. I tried to call (again) this morning and their phone isn't working. If you go on their site, the notice reads that the delays are "due to bad weather". It could be that the bad weather caused the server problems (lightening or something?). Anyway - their service is usually good - I just wanted to know if the community is aware of any problems.

Note - I also order from Camaro Central (site sponsor) :-)
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Old Today, 02:15 PM
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----I live near enough to say weather isn't an issue, unless you think temperature is an issue....Bill S
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Old Today, 03:22 PM
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I received the following email from them:
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Old Today, 03:29 PM
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And Bill is correct, we’ve had a couple days of “stormy” weather but have not heard anything about outages due to this. I’ve been over there a few times since I started my restoration on the 67 and they always seem to have an issue especially with their electronic catalog. Trying to avoid doing future business as I’ve gone 45 minutes there to find out a catalog issue prevented me from getting the parts I ordered.
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Old Today, 03:42 PM
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Nothing showing on his Facebook page,maybe contact Jim directly? https://www.facebook.com/james.e.stubbings/
Could they have a holding Warehouse in another state that's effected by the weather?
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Old Today, 04:08 PM
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Quote:
Originally Posted by Mr70 View Post
Nothing showing on his Facebook page,maybe contact Jim directly? https://www.facebook.com/james.e.stubbings/
Could they have a holding Warehouse in another state that's effected by the weather?
Doubtful, the building he’s in is huge. I can’t see him having multiple locations but guess possible.
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