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#1
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Any computer wizards?
My wife just bought a new laptop. I was trying to set it up for her today but, the password is not taking. I figure no big deal, I will just create a new password.
I try that and Microsoft wants me to enter the old password which it isn't accepting. The other option is to have Microsoft send a code to my phone so I can make the change. Apparently my cellphone is associated with the account(?) because it won't send the code to my phone. Long story short, I can't reset / create the password so I can't complete the installation of her new laptop. I tried to find a was to actually speak to someone from support but, that is impossible. Any ideas? |
#2
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I am not a computer wizard. That being said, a while ago I bought a new home security camera system that came with its own code factory installed. In order to change the code to one of my choice, I had to input their code first. Their code was found in the instruction manual.
Google may also be helpful as the maker of your computer may use a standard factory installed code. Good luck |
#3
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Thank's Tony. After trying a few times more, the password suddenly worked. All good now; who know's what the issue was?
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