from their site::
C O N T A C T U S
[email protected]
E M A I L: Due to desirability and pricing of the vehicles we list, we receive several hundred emails each day. Some inquiries may go unanswered as time simply doesn't allow us to read and respond to all inquiries. Refer to our suggestion at the bottom of this page for more immediate access to nationwide inventories of deeply discounted insurance claim settlement vehicles.
P H O N E: The vehicles we list generate enormous interest. We were getting more than 600 calls a day. We spent ALL day on the phones. Which isn't a bad thing if your talking to people ready to buy a vehicle, but too much of our time was spent with people just wanting to talk.
We employed "phone idiots" to handle the calls. A "phone idiot" is a person given the vital task of answering a company's phones, but they know virtually nothing about the business and typically do more harm than good. However they work cheap and they free up the valuable people within the company so that they can run the business.
Our valuable people are busy in areas requiring their particular expertise and thus are unavailable to answer phones. Or simply put, their time is more valuably served with other tasks. Therefore we were forced to employ a legion of "phone idiots". We soon found this to be a poor remedy. Regrettably we were left with no other practical solution than to require everyone to contact us exclusively by email.
H E R E ' S A S U G G E S T I O N : We're an affiliate of AutoSource, a network of more than 60 nationwide auto brokers specializing exclusively in the resell of insurance claim settlement vehicles. We would recommend all serious bargain hunters to register as an AutoSource member. Upon doing so they will receive instant access to the inventories of all the nationwide brokers.
Email ONLY???!! sumthin smells like tuna..