I am not speaking poorly of Legendary as we have done business for over 20 years and they are the only (Chevelle) covers and door panels I have used in that time period. All in all it has been a very good experience. However and mainly from 2020-2023, their quality slipped dramatically and I had many issues with their covers during that time period. None like what you described but I did have issues with the top of the rear seat having a flat contour as well as front and rear seats with the pleating not lining up from the bottom panels to the top panels. Repeated calls were responded with, they had not heard of this issue and it was likely installation. After many days of refitting and then doing research I found that I in fact was NOT the first to complain. Only after threats of me going on public forums did they admit wrongdoing and took care of the product though I was out thousands of dollars in labor which did not sit well with me since they knew it all along. My point being, do not give up, do some research like you are on more public forums and see if anyone else is having the same problem.
I know most warranties do not cover labor and I accept that but if I call you with a known manufacturing defect, let me know so I can stop wasting my time and get new replacement and correct pieces. Don't make me work for days wasting my money and time before finally admitting the issues. LAI is a good company and in order to remain that way they need to accept responsibility to their defects and move on. I will never fault a company for making a mistake as long as they take care of it in a timely manner.
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