As a journalist who interviews people every day, I was taught early that questions are good if asked without bias and encourage conversation. Also important is actually listening to the answers with the same open mind. This is how you promote conversation, not conflict.
It is also is important to "read the room" and know when to speak.
Thanks all for your input and opinions. Each is valued and equally important. This is what makes doing what I do so rewarding.
JP
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