That was fast! I put the claim in with Paypal describing what happened and included the tracking info printout. Paypal indicated that the claim then gets forwarded to rockauto. They said wait 2-3 days for a response from rockauto. Rockauto responded in 10 minutes and immediately authorized the refund to my paypal account/credit card.
I just ordered the same grille from Jegs...but guess who they use to ship. UGH!
Stay tuned for Season 2
UPDATE:
I called Jegs and they are switching the shipping to UPS. :-)
New Updated Update:
Jegs emailed back today and said they can't match the rockauto price despite their "guaranteed price match policy"...
I called SummitRacing and they did agree to match the price and it's shipping out via UPS.
Last edited by njsteve; 04-22-2020 at 07:31 PM.
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